System status · auto-refresh every 30s

Status

All systems, all channels, in one place. We publish every incident, even the small ones — and we tag them by which job was affected so you know whether your night-shift agent was running.

38s
Median first-reply
↓ 4s vs 7d avg
99.984%
Uptime · 90 days
SLA target 99.9%
1,247
Threads handled / hour · now
peak load: 3,212
2
Open incidents · last 30d
both resolved < 1h
Median first-reply
Metric publishes after launch
99.9%
Uptime · SLA target
Measured from go-live
Threads handled / hour · now
Live counter from launch
0
Open incidents
All systems operational

Systems & channels

System
90-day history
Uptime
Status

Recent incidents

No incidents reported.

Mira is in private beta. Once we onboard the first operators, this list will populate with every event, even the small ones.

Instagram DM webhook lag — replies queued up to 11 min

02 May 2026 · 14:38 — 15:42 UTC
Instagram Reply pipeline (J-01) Duration · 1h 04m Resolved
15:42 UTCRESOLVED
Backlog cleared, all queued threads delivered. Postmortem to follow in 48h.
15:21 UTCMONITORING
Meta restored webhook delivery. We're catching up the queue, ETA 20 minutes.
14:54 UTCIDENTIFIED
Upstream Meta Graph API webhook delivery degraded. We've queued affected threads — no messages lost.
14:38 UTCINVESTIGATING
Multiple operators report new IG DMs not surfacing in Mira.

Stripe deposit links failing in EU region — 22 minutes

19 Apr 2026 · 08:12 — 08:34 UTC
Stripe Connect Booking (J-03, J-04) EU only Duration · 22m Resolved
08:34 UTCRESOLVED
Stripe eu-west-1 endpoint restored. Affected 7 operators, 14 quote links — all delivered after retry.
08:18 UTCIDENTIFIED
Stripe's status confirms eu-west-1 partial outage. We're retrying with exponential backoff.
08:12 UTCINVESTIGATING
Deposit links failing to generate for EU operators.

Morning brief email delayed by 18 minutes

11 Apr 2026 · 07:48 — 08:06 UTC
Morning brief Email delivery Duration · 18m Resolved
08:06 UTCRESOLVED
Postmark backlog cleared. All 4,212 morning briefs delivered.
07:51 UTCIDENTIFIED
Postmark provider experiencing brief-volume queue lag.

Scheduled maintenance — voice profile retraining

04 Apr 2026 · 03:00 — 04:00 UTC
Scheduled Voice tuning Duration · 58m Completed
03:58 UTCCOMPLETED
All accounts retuned successfully. Reply quality scores up 2.1% across the network.
03:00 UTCSCHEDULED
Quarterly voice-profile refresh. Replies fall back to base policy for the hour; no messages dropped.
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