Six people, one inbox, every channel.

Marsa was getting 80 — 120 inquiries a week across Instagram, WhatsApp, and email. They had no shared inbox tool. Elena would check DMs on her phone between shoots. Her assistant Maya would check email. Quotes went out fast. Follow-ups didn't.

The problem wasn't price, or product, or reviews. The problem was that for every booked wedding, there were two more inquiries that just trailed off into nothing.

I'd send a quote on Tuesday, full of energy, and by Thursday I'd already forgotten the name. I knew we were losing real money — I just couldn't see how much.— Elena Mboto · Owner

The leak audit found $11,420 sitting in old threads.

Elena ran Mira's free 14-day audit. It connected read-only to her three inboxes and produced a one-page report. The number that mattered: 14 quotes sent in the prior 90 days that nobody had ever followed up on. Estimated value: $11,420.

The audit also flagged Tuesday afternoons — empty 12 weeks running — and a missed-message rate of 31 DMs / 30 days going more than 24 hours without a reply.

That report cost me nothing and made me uncomfortable in a useful way. I scheduled the onboarding call from my phone, still reading page 3.— Elena Mboto

Nine minutes, two staff, one approval queue.

Marsa connected Instagram, WhatsApp Business, and their Google Workspace email in a single sitting. They turned on four jobs to start:

Elena approved every reply for the first 48 hours. After two days she let it run unattended, with morning briefs landing at 8am ET. By day 7, a customer named Maya paid a $1,250 deposit to book a Saturday in July at 7:42am — from a thread that started at 2:14am.

$1,840 in week one. $58,200 in year one.

The first week's $1,840 came from one re-engaged ghoster — a wedding inquiry from 11 days prior. From there, the chart didn't bend, exactly; it just kept climbing as the agent compounded its recoveries.

Year one totals:

• $58,200 in recovered revenue (Mira-attributable, viewable per-thread)
• 22% increase in booked Saturdays vs. the same months pre-Mira
• 38-second median first-reply, down from 4h 12m
• Zero late-night DM triage from Elena or Maya

I used to clear DMs at midnight in bed. Mira's first week, I made $1,840 from threads I'd given up on. I cried a little.— Elena Mboto · Owner, Marsa Studio